Ongoing AI support — because models and processes both drift
Ongoing AI support keeps what you deployed working: monitoring output quality, catching the day a provider changes a model, updating automations when your process changes, and retiring the ones that stopped paying for themselves.
Who this is for
Businesses running AI in production with nobody in-house whose actual job is to check that it still does what it did on day one.
Signs you need this
- An automation has run for months and nobody has reviewed its output.
- A vendor changed their model and the results changed with it.
- Your process moved on and the automation still follows the old one.
How we work it
We agree what working means
A small set of checks per system, based on the same measures used when it was built. Vague quality standards produce vague reviews.
We review on a fixed rhythm
Monthly or quarterly: sampled output, failure rate, cost per run, and what changed on the provider side since the last review.
We report and act
A short written review: what to keep, what to fix, what to switch off. We would rather retire an automation than let it quietly produce noise.
What you get
- A monitoring setup with agreed quality checks
- A written review on the agreed rhythm
- Fixes and updates within the agreed scope
- A recommendation to retire anything no longer earning its keep
Timeline and cost
Support runs as a rolling agreement, billed hourly or as a fixed monthly block, reviewed every quarter.
Questions
- Do you support systems you did not build?
- Often, yes, after a review of how it was built and what it does. If we cannot see the code or the configuration, we say so rather than guess.
- What happens if a provider raises prices or retires a model?
- That is one of the things the review watches. Where it matters, systems are built so the model can be swapped, and the review tells you what a swap would cost before you are forced into one.
Have something running already?
Bring it to the free scoping call. We will tell you what we would check first, and whether it needs us at all.
Book the free scoping call